Privacy Policy

TrialTrack is an independent clinical trial discovery platform operating at trialtrack.co.uk. We are the data controller for personal data collected through this website and our newsletter service. TrialTrack has no affiliation with any of the research clinics, pharmaceutical companies, or study sponsors whose trials are listed on this platform.

For data-related enquiries, contact us at: [email protected]

Voluntarily provided data

If you sign up for our newsletter, we collect:

• Full name
• Email address

This information is used solely to send you our newsletter and trial alerts. It is not shared with third parties, sold, or used for any purpose other than direct communication with you.

Behavioural and analytics data

We automatically collect anonymised behavioural data when you use our website. This data does not identify you personally and includes:

• Filter paths used when searching for trials (e.g. location, gender, payment filters applied)
• Time spent on the website and on specific pages
• Which trial links you click through to
• Scroll patterns and general navigation behaviour
• Newsletter engagement (open rates, link clicks)
• Device type, browser type, and approximate geographic region

Newsletter data (name and email)

Used exclusively to send you weekly trial alerts and newsletters you have subscribed to. Our legal basis for processing this data is your explicit consent (UK GDPR Article 6(1)(a)).

Anonymised behavioural data

Used to understand how visitors use TrialTrack and to improve the platform. Our legal basis is our legitimate interests in developing and improving our service (UK GDPR Article 6(1)(f)).

• Newsletter data is never sold or shared with any third party.
• Anonymised behavioural data may be shared with or sold to third parties for commercial purposes. No information that could identify you will ever be included in such transfers.
• We use third-party tools (such as email delivery services) to operate our newsletter. These processors only handle your data on our instruction and are bound by data processing agreements.
• We do not share any data with the clinics or study sponsors listed on our platform.
• We may disclose data if required to do so by law or regulation.

We retain your name and email address for as long as you remain subscribed to our newsletter. If you unsubscribe or request deletion, your data will be removed within 30 days.

Anonymised behavioural data does not have a fixed retention period as it cannot be linked back to any individual.

Under UK GDPR, you have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to erasure — request that we delete your personal data
• Right to rectification — request correction of inaccurate data
• Right to withdraw consent — unsubscribe from our newsletter at any time using the unsubscribe link in any email, or by contacting us
• Right to object — object to us selling or sharing your anonymised behavioural data for commercial purposes
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — request your data in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk.

TrialTrack may use cookies or similar technologies to support analytics and website functionality. By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can disable cookies in your browser settings, though this may affect website functionality.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically.